Over half of business owners use artificial intelligence for cybersecurity and fraud management.
One in four business owners are concerned about AI affecting website traffic.
Almost all (97%) business owners believe ChatGPT will help their business. One in three businesses plan to use ChatGPT to write website content, while 44% plan to use ChatGPT to write content in other languages.
Nearly half (46%) of business owners use AI to craft internal communications.
Over 40% are concerned about an over-dependence on technology due to AI use.
Nearly two-thirds(64%) of business owners believe AI will improve customer relationships.
